Privacy Policy

At YouthPro, we take the privacy of our users seriously. This Privacy Policy explains how we collect, use, and protect your personal data, and outlines the choices you have about your information. By using our services, you agree to this policy. If you disagree with any part of it, please do not use our services.

2. Data We Collect

We collect data to ensure a seamless learning experience and to continuously improve our services. This includes:

• Personal data, such as full name, email, country of residence, and payment info.
• Learning-related data, such as course registrations, progress, and test results.
• Technical data, such as IP address, device/browser details, and usage logs.

3. How We Use Your Data

Your data helps us to:

• Deliver our educational services and manage user accounts.
• Analyze user activity to enhance platform functionality and content.
• Provide customer support.
• Ensure security and prevent fraud.
• Communicate updates and promotions. Users may unsubscribe.

4. Sharing Data with Third Parties

We do not sell your data. Limited sharing may occur with:

• Payment processors, such as Visa and MasterCard.
• Email services, such as Microsoft.
• Analytics tools, such as Google Analytics and Meta Pixel.
• Legal authorities, only if legally required.

5. User Rights Under GDPR

All third-party partners are contractually obligated to protect your data in compliance with relevant laws.

Users in the EU and EEA have the right to:

• Access their data.
• Correct inaccuracies.
• Request data deletion.
• Limit how their data is used.
• Object to processing.
• Request data transfer.
• Contact Support@youth-professional.com to exercise these rights.

6. Data Security

We implement strict security protocols, including:

• Data encryption.
• Firewalls and access controls.
• Limited access by authorized staff only.
• In the event of a breach, users and authorities will be promptly notified.

7. Cookies and Tracking

We use cookies to enhance your experience, including:

• Essential cookies, such as logins and preferences.
• Analytics cookies for platform usage analysis.
• Marketing cookies for advertising.
• You may disable cookies through your browser settings.

8. Data Retention

We retain data only as long as necessary:

• Account data: while the account is active.
• Learning data: subscription duration plus 3 months.
• Logs: retained for 3 months.
• Upon account deletion, data is removed within 14 days unless legally required otherwise.

9. International Transfers

Data may be processed outside the EU under agreements that ensure adequate protection.

10. Policy Updates

We may revise this policy to reflect changes. Major updates will be communicated to users.

11. Contact Us

For privacy-related questions, contact us at Support@youth-professional.com